Frequently asked questions.

HOW CAN I JOIN THE FOOD HUB?

1. Create your login: Click here

2. Go to your Account Information page

3. Choose your "Customer Distribution Location"

4. Click "update personal information" at bottom of page

DO I NEED TO BUY A CONSUMER MEMBERSHIP?

You no longer need a membership to purchase from our online store. Click this link to create a free account and place your order. If you are interested in further supporting the Food Hub, you can purchase a membership by emailing. This membership will help support the operations of the Food Hub.

WHEN CAN I PLACE MY ORDER?

The ordering period is between 12:00 pm on Friday and 7:00 pm on Monday. Feel free to change or add to your order anytime during this period. Our producers are known to update what is available over the weekend so it’s always good idea to check back for new items.

WHEN CAN I PICK-UP MY ORDER?

Your order will either be delivered to you or available at your chosen pick-up location on Thursdays (or Fridays depending on your location) between 4 and 6 pm. Currently we are offering home delivery to Sydney, Glace Bay, Dominion, New Waterford and the Richmond area.

WHERE CAN I PICK-UP MY ORDER?

You can register to receive your food at one of the following locations: Baddeck, Bras D’Or, Sydney and Cheticamp. For exact locations and more details about pick up/delivery, please click here

WHEN CAN I SEE THE FULL PRODUCT LIST?

The complete list of products is only available between Friday at 12 pm and Monday at 7 pm. If you look at our product list outside of this period, you will not be able to see the full list of items available for that week.

WHAT PRODUCTS WILL BE AVAILABLE EACH WEEK?

Products are posted to our website each week according to their in-season availability, so we don't have a list in advance. Each week, we have a variety of items ranging from vegetables and fruit, to meat and seafood, breads, and value-added products, including honey, maple syrup, sea salt, jams, jellies, etc.

HOW EXPENSIVE IS FOOD THROUGH THE FOOD HUB?

Prices are comparable to farmers’ markets or the organic food section of the grocery store. Each producer sets their own prices, so prices might vary between supplier.

WHERE ARE THE PRODUCTS FROM?

All items sold through the Food Hub are provided by our 60+ producer members located across Cape Breton Island.

WHY BUY LOCAL?

By minimizing the distance between farm and table, our food has a longer shelf life, a smaller carbon footprint, improved taste, and may have a higher nutrient content. Our producer members harvest only the exact amount that was ordered by consumers, drastically reducing food waste. Also, by purchasing local products, you are supporting local businesses and helping to create a fair and sustainable food economy for Cape Breton Island.